Customer Services
Customer satisfaction is high on the priority list at CDL, which is why we supply clients with a dedicated Client Service Manager, backed by a Customer Service team, with the training and experience to provide a personalised and professional service, including:
- Overall management of the account, including production reports
- Supervision of call centre operations
- Liaison with all end users
- Cooperation with all counterparts to continually refine our service and streamline operations
- Administration of specialised requests
- Adherence to service levels
